Description: If you're on an earlier build and you're receiving errors when trying to download a client, or your access is blocked by a Firewall - there's a way to get a client installed without accessing the web.


Software: all


Solution:


You will need access to the Docstar/Eclipse Server (we recommend being logged in as an Admin).


You will be looking for the Eclipse Server Setup, which is typically found in the C Drive:

Next, Locate Program Files:

Open "Astria Solutions Group"


Eclipse Server Setup Files


You will want to locate the LATEST version (mine may be different than yours)


The file you will need to copy over is the Eclipse.ClientService


We recommend that you COPY the File ...*do Not Drag and Drop*...to a thumb drive so that you can easily implement it on other PCs. You can also remote into the server and access the file and copy it that way.