Getting Started / How To's

How To: Install The Eclipse Client
Log into Eclipse in your web browser. Click on the "Capture Tab" You should receive a prompt to install the client. Click on "Install ...
Mon, 19 Feb, 2018 at 9:15 AM
How To: Setup GMAIL with Eclipse
https://support.google.com/a/answer/2956491?hl=en https://support.google.com/accounts/answer/185833?hl=en; The above articles are two references to iss...
Mon, 19 Feb, 2018 at 9:15 AM
How To: Create a Batch Import
Batch Imports are used to automatically import files from a central location stored locally or on a server. This is the typical solution for importing docum...
Mon, 9 Apr, 2018 at 11:06 AM
How To: Create A New User In Eclipse
    1) Log into Eclipse (Must be signed in as an admin user).     2) Navigate to the “Users Tab” and then click on “Users     3) Now we are ready to mak...
Fri, 23 Mar, 2018 at 10:07 AM
How To: Restart Eclipse Client
1. Open Docstar client by clicking its icon in the notification area (AKA system tray). 2. Close client. 3. Restart Eclipse Client Service...
Thu, 1 Mar, 2018 at 10:36 AM
Installing Office Integration + Print Imports + Licensing
Description: Step by Step installing office integration and print imports.  Software Version: 17.20.37188. 1) Open your Eclipse Client (Make sure...
Mon, 21 May, 2018 at 1:06 PM
How To: Update Dell Server Hard Drive Firmware
Description: PIF sometimes receives alerts from Dell informing us that server hardware such as a hard drive requires firmware updates.   Server Models A...
Mon, 26 Mar, 2018 at 9:56 AM
How To Implement Kiosk Mode
Description: Implementing Kiosk Mode for users will make sure they do not have to confirm the correct client is connected every time a new user logs in. Thi...
Mon, 26 Mar, 2018 at 10:01 AM
How To: Merge A Document
Description: This is the proper method for merging one or more documents together inside the Eclipse/DocstarECM software. Software Version: 15.x and lat...
Mon, 26 Mar, 2018 at 9:52 AM
How To: Find out which Eclipse users are taking up concurrent, named and view licenses.
Description: Here you get a walk through on how to find out who is using Concurrent licenses, and to remove them if need be.  Software Version: 17.20.xx...
Thu, 29 Mar, 2018 at 11:06 AM