Scanners
Articles that pertain to fixing issues with customer scanners.
Description: Not every scanner out there can scan directly into Docstar. Software: all Solution: There are many different scanners that will wor...
Thu, 18 Jul, 2019 at 3:34 PM
URL: https://piftech.freshdesk.com/a/solutions/articles/33000233271 Description: All new Panasonic 1027C/1057C's are of the MKII variety. You can confi...
Mon, 27 Jan, 2020 at 2:27 PM
Description: Needing to know a little more about your scanner, you can find a manual for it online. Software: All Solution: Panasonic's web...
Thu, 18 Jul, 2019 at 3:37 PM
Description: When you experience slowness in your phone or computer, you restart it and it all becomes better, right? Like those items, if your scanner is a...
Thu, 18 Jul, 2019 at 3:38 PM
Description: Whenever there's an error scanning (Ex: double feeding, jamming, etc...), the Panasonic user utility will report the error code. Example: ...
Tue, 28 Mar, 2023 at 2:03 PM
Description: This error appears when attempting to scan or select a scanner inside the Eclipse UI or capture tab inside the client. Software Version: Al...
Mon, 25 Feb, 2019 at 3:59 PM
Description: Sometimes the colors in some parts of the scanned images differ in the extreme, or that the image quality fails to be improved even after the i...
Tue, 1 May, 2018 at 8:36 AM
Description: The Panasonic User Utility is installed on all computers that have a Panasonic scanner attached. It shows how many pages have been scanned b...
Thu, 18 Jul, 2019 at 3:58 PM
Description: Under most circumstances, you'll want to make sure the manual feed selector is set to auto. When it's set to manual, the internal rolle...
Thu, 18 Jul, 2019 at 3:58 PM
Description: The 3065 isn't as compatible with server 2016/2012 and windows 10 as it is with Windows 7. Symptoms: If you open the Panasonic user ut...
Thu, 26 Sep, 2019 at 2:14 PM