Docstar Client Service

Reporting Function not sending to All Users
Description: Reports are not being sent to all users, mostly new. Software:All Solution: Sounds like tables are not updating properly for the re...
Mon, 18 Feb, 2019 at 12:14 PM
[TRYCREATE] Destination mailbox could not be found
Description: This error will appear when the client service is trying to launch an email import that was not created while the service is running as admin. ...
Thu, 5 Apr, 2018 at 12:31 PM
The procedure entry point nextafterf could not be located in the dynamic link library MSVR120_CLR0400.dll
Description: After an Eclipse install, You go to launch the application and you see this error: Cause: .NET framework 4.6.2 Solution: Uninstall ....
Wed, 22 Aug, 2018 at 4:41 PM
Emails showing up in Docstar as "Click to download"
Description: Outlook imports taking forever to render/import and tell you to "Click to Download" Software Version: All Solution:  ----...
Wed, 6 Mar, 2019 at 11:23 AM
Documents Stuck in Distribution Queue
Description: Documents taking a while to render and process in Docstar Software Version: All Solution: This issue is due to not enough Processing Q...
Thu, 21 Mar, 2019 at 3:51 PM
Access Is Denied - Installing a client
Description:  Solution:  1) Make sure the user signed in is a LOCAL OR DOMAIN ADMIN as the user might not have rights to download or install. 2) Yo...
Wed, 20 Mar, 2019 at 9:43 AM
Process queues / Configure service
Users that scan or import should also (in addition to the mandatory 'login' ) log into the Docstar (Epicor ECM) client as a service to enable queue ...
Wed, 6 Oct, 2021 at 2:47 PM